Employee Resistance to Organizational Change: Managerial Influence Tactics and Leader-Member Exchange
Who conducted the study? Stacie A. Furst from the University of Cincinnati, and Daniel M. Cable from the University of North Carolina at Chapel Hill. What was the aim of the study? The aim of the study was to determine the ideal influence tactics to compensate for employee resistance during organizational change. Researchers focused on using the Leader-member exchange (LMX) to correlate tactics with positive or negative results to employee resistance. LMX suggests exchanges between employees and their managers develop a…